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Legal notice

atraveo GmbH

Parsevalstraße 7a
40468 Düsseldorf

Managing Directors: Tom Müller, Torge Petersen
Commercial registry: District court of Düsseldorf HRB 92762
VAT ID number: DE344802489

atraveo is licensee of the trademark TUI.


If you have any questions about holiday homes and bookings, our customer service will be happy to help:


Phone: +49 211 668878130 | Mo-Fr 9-17, Sa 9-13 (CET)

Property owners

You’d like to rent out holiday homes and apartments, or have questions about the provider’s model? Contact our rental service:

view the page for property owners with registration form and login


Phone + 49 211 668878137  |  Mon-Fri 10 a.m. to 6 p.m. (CET)

Holiday home agencies can reach the product development service via productpartner@atraveo.co.uk.



Do you operate a travel portal or similar internet sites with travel interested viewer? Then atraveo is your partner to help optimise the generated traffic on your web presence.

view the partners' page with registration form and login


Phone + 49 211 668878108  |  Mon-Fri 9 a.m. to 5 p.m. (CET)



Press enquiries are handled by our marketing team:



Consumer Dispute Resolution / OS Platform

The European Commission provides a platform (the OS platform) at http://ec.europa.eu/consumers/odr/ for users who reside in the EU and wish to settle disputes related to consumer law online. atraveo GmbH is not currently participating in an alternative - and for them, voluntary - dispute-resolution procedure. Therefore, the OS platform cannot be used by our customers.